Introduction
- Gs-Lottery lottery is licensed by Gammastack, a company based at Bangalore,India, under gaming license number 8048/JAZ issued by Gammastack,authorised and regulated by the Government of India.
- Gs-Lottery lottery is operated by Gammastack Group Ltd acting as a Merchant of Record. Gammastack Group Ltd. is a company incorporated under the Laws of Cyprus, with registration number, and registered at Indore,India,2005 with contact phone number 1800 123 456 789.
- Gammastack Group Ltd. is a 100% subsidiary of Gammastack
- Gs-Lottery lottery reserves the right to modify the terms and conditions at any time. Players who have previously accepted the older version will be notified via email and prompted to re-accept the new terms via a pop-up upon their next login. These updated terms become effective immediately upon being published on this page, without retroactive effect. Regarding bonuses and promotions, it is the user's responsibility to regularly review and understand these terms. Any deposit or game on Gs-Lottery lottery implies acceptance of these terms.
- Payments are processed by Gammastack Group Ltd., and in the event of payment disputes, Cypriot law applies.
Account
- To play real money games on Gs-Lottery lottery, an account must be opened.
- The minimum age required to create an account is 18 years.
- Players residing in countries not available on the registration form are not permitted to create an account or play on Gs-Lottery lottery.
- The Company allows only one (1) account per player, household, IP address, email address, phone number, and payment method (credit or debit card). If our security system detects identical information on multiple accounts, it constitutes 'multi-accounting,' which is strictly forbidden. In such cases, all accounts may be immediately closed by the fraud department.
- If several players wish to play from a shared computer network (e.g., dormitories, fraternities) or household, we strongly advise contacting our support team before creating multiple accounts to avoid unnecessary security issues.
- To open an account, the player must complete a registration form and provide the following personal information: 'username', 'password', 'Name', 'First name', 'email', “phone number”, “home address”, “gender”, “date of birth” and “currency”. The name on the player’s account must match their legal identity.
- It is the player's responsibility to ensure that they are the only person with access to their account and to keep their login information secure. We recommend logging out at the end of each gaming session for added security.
- Players are advised to create strong passwords that include uppercase and lowercase letters, numbers, and special characters. The recommended minimum is eight characters, including at least one capital letter, one number, and one symbol.
- The Company reserves the right to prohibit pseudonyms and/or avatars it deems inappropriate, including those of a political, racist, pornographic, insulting, or violent nature, or that reference terrorism, drugs, or weapons. We also reserve the right to refuse account activation at any time for any reason.
- An account with no recorded activity for at least 6 months will be considered inactive.
- We reserve the right to apply a monthly management fee of 5 EUR, INR 500, USD 5, JPY 750, NZD 5, AUD 5, TRY 100, CAD 5, NOK 50, PLN 25, or HUF 2000 to any inactive credit account. This fee will be deducted from the active cash balance until the account is active again or the balance is zero.
- Once the balance reaches zero, no further inactivity fees will be charged.
- Players may recover remaining funds on inactive accounts by logging in and requesting a withdrawal.
- For blocked and/or self-excluded accounts, players must contact customer support to recover dormant funds.
Inactive Account:
Account Verification
- All accounts must be verified for purposes such as age verification, fraud prevention, withdrawal processing, promotional eligibility, and account closure procedures.
- Withdrawal requests require prior account verification. The following documents are required:
- A valid personal identification document (passport, driver’s license, or national ID card).
- A proof of address dated within the last 3 months in PDF format, showing the player’s full name and address. Acceptable documents include bank statements, payslips, or utility bills (e.g., water, gas, electricity, landline/internet).
- An official banking document showing the IBAN and BIC/SWIFT code. If unavailable, players must inform customer service.
- All Gs-Lottery lottery accounts may undergo general or specific verification for age, identity, payment methods, and compliance with terms of use. If the player fails to meet the required verification timeline, Gs-Lottery lottery may temporarily suspend access to games.
- If you want to verify your account before making a withdrawal, please contact live support. Documents can be emailed to verifications@https://gslottery.gammademo.com or shared via live chat.
- Once you receive an email from our KYC (Know Your Customer) team, please upload all requested documents within the provided timeframe using the given instructions. Each upload link is valid for a single document.
- The information in submitted documents must match the information provided during account registration. Players must inform customer service of any changes to their personal details and provide supporting documentation to keep their account verified and up to date.
- Documents must be complete, authentic, legible, and of high quality to ensure timely processing.
- The standard processing time for account verification is 1 (one) business day after receiving all required documents. Processing time may be extended in extraordinary cases.
- Document verification is performed by Gammastack Group Ltd. If your documents have already been verified for another Gammastack-operated lottery, they may not be requested again.
Deposits
- The minimum deposit amount is 10 EUR, INR 1000, USD 10, JPY 1500, NZD 10, AUD 10, TRY 200, CAD 10, NOK 100, PLN 50, HUF 4000.
- By selecting a deposit method, the player accepts any fees imposed by third parties, such as their bank (e.g., currency conversion fees, international transaction charges).
- The deposit method used must match the account holder's full name as registered on Gs-Lottery lottery.
- The list of available payment methods may change depending on the company's discretion and/or the player's geographical location.
- By choosing to play games of chance with real money, the player accepts the inherent risk of losing.
- Stakes and deposits made on the site may be refundable under specific conditions. (See section 15. Refunds)
- Deposits via cheque, cash, or wire transfer are not accepted on the site.
The maximum deposit amount per transaction is 2500 EUR, INR 200000, USD 2500, JPY 350000, NZD 2500, AUD 2500, TRY 50000, CAD 2500, NOK 25000, PLN 10000, HUF 1000000.
Withdrawals
- To make a withdrawal, the user's account must first be verified. (See section 3. Account Verification)
- The minimum withdrawal amount is 10 EUR, INR 1000, USD 10, JPY 1500, NZD 10, AUD 10, TRY 200, CAD 10, NOK 100, PLN 50, HUF 4000, unless otherwise specified in the terms of a specific promotion.
- Deposited funds must be wagered at least once (1x) before withdrawal, in line with anti-money laundering regulations.
- The withdrawal method must correspond to the deposit method previously used. If a deposit method does not support withdrawal, we reserve the right to determine the withdrawal method.
- In special circumstances, especially to prevent money laundering, we may choose an alternate withdrawal method even if it differs from the original. For non-refundable cards, withdrawals will be processed via an e-wallet or bank transfer. Any processing fees incurred are the responsibility of the player.
- The maximum withdrawal amount is 2500 EUR, INR 200000, USD 2500, JPY 350000, NZD 2500, AUD 2500, TRY 50000, CAD 2500, NOK 25000, PLN 10000, HUF 1000000 per 7-day period, unless otherwise stated in specific Promotional Terms or increased at our discretion (e.g., for VIP players).
- Withdrawal requests may be cancelled by the player at any time before they are processed by the financial department.
- If the withdrawal amount is limited (e.g., for free sign-up bonus winnings), any balance exceeding the permitted limit will be cancelled and removed from the account.
- Any withdrawal request will cancel currently active bonuses, including non-activated free spins. (See General Bonus Conditions)
- If any deposits are cancelled or rejected by the payment provider, we reserve the right to refuse or withhold associated bonus amounts or winnings.
- Withdrawal processing time is 3 (three) business days after all verification documents have been received and approved, and assuming no further verification is required.
- All withdrawal requests are subject to fraud checks. The fraud department reserves the right to cancel all or part of the funds if terms and conditions have been violated. Players will be notified by email. (See 14. Account Closures and Holdings of Funds)
- It is the player's responsibility to determine and comply with any applicable taxes or legal duties on winnings in their jurisdiction.
Bonuses and Promotions
- To view the terms and conditions for using bonuses, please click here.
Customer Service
- Customer service is available 24/7 via live chat.
- Users must use respectful and appropriate language when interacting with Gs-Lottery lottery staff. Any abusive or inappropriate behavior may result in temporary suspension or permanent closure of the user’s account.
The Fight Against Money Laundering and the Financing of Terrorism
- We are subject to laws governing the prevention of money laundering and terrorist financing, and as such, must apply due diligence procedures to all player accounts. Information provided during verification or as otherwise outlined in our terms will be handled per our privacy policy and will not be used for other purposes.
- The player acknowledges and agrees that the information provided will be used to fulfill legal obligations, perform public searches, and carry out checks to verify the accuracy of submitted data.
- While due diligence procedures are being carried out, the player may continue using their account. However, no withdrawals will be permitted until verification is complete.
- If we are unable to fulfill due diligence obligations because we have not received the required documents or are unable to verify the player’s identity, the account will be blocked and/or closed. Any deposit funds present at the time may be returned, unless legal obligations require us to delay or withhold payment.
- The user agrees to cooperate and provide any additional documents and/or information needed to complete verification processes. Any request for documents should not be interpreted as the final step in the process.
- If it is discovered or suspected that the player has provided false information, registration will be canceled, and additional actions may be taken in accordance with the law. Winnings will not be paid in such cases.
Responsible Gaming
- Players may choose to set deposit limits by specifying the desired amount and timeframe. Once the limit is reached, no further deposits can be made until the limit resets. All previous deposits during the set timeframe will be counted toward the limit.
- Players can choose to temporarily restrict access to their account using the “Account Freeze” option in the cashier section. During the freeze period, no transactions can be made, and the account balance will be frozen. The player will regain access to their funds once the freeze period ends.
- All limitations and exclusions take effect immediately after being confirmed in the “Cashier // Limits” section of the account.
- Any request to freeze or exclude an account applies only to the specific brand https://gslottery.gammademo.com and does not extend to other sites operated by us.
- lottery staff do not have control over limitation settings. Any increase or removal of limits must be made by the player and will take effect after exactly 24 hours.
Data Protection
- We guarantee the adoption of adequate technical and organizational measures to secure our systems and ensure the integrity of data shared on our website.
- The player acknowledges that their personal data may be processed by the licensee or any entity associated with the licensee or contracted by it to deliver services under these terms. Personal data will be processed in accordance with the website’s privacy policy.
- Registration of Personal Data Gs-Lottery lottery ensures all personal data is collected lawfully and fairly, in accordance with player rights and our regulatory obligations. This helps us ensure a safe and user-friendly gaming environment. Information may be shared with law enforcement or our data processing service providers if required to fulfill legal obligations. We are committed to protecting your privacy and personal information.
- Cookies The Gs-Lottery lottery website uses cookies (small data files sent by the web server to your browser) to enhance the player experience. Cookies are not linked to personal information. However, disabling cookies may prevent the website https://gslottery.gammademo.com from functioning correctly.
- Communication Gs-Lottery lottery may send newsletters and/or SMS messages to registered users for informational or promotional purposes. Players can unsubscribe at any time by clicking “Unsubscribe” at the bottom of the email or replying “STOP” to the SMS.
Complaints
- Players may contact our customer service at [email protected] or follow the instructions on the website to report any complaint or issue related to our services (e.g., registration, transactions, bets, winnings).
- In case a bet is not recorded in time due to server delays, the lottery cannot be held responsible for the outcome of the round. Similarly, the staked amount will not be refundable.
- Complaints are handled by the support team and escalated to management if necessary. Reasonable complaints will be addressed within 24 hours.
- Players may submit unresolved complaints to Antillephone Services N.V. at: [email protected].
- For more details about the regulatory authority, please visit: www.curacao-egaming.com
- The Company cannot be held liable for unintentional disruptions to the website caused by unforeseen or uncontrollable circumstances, including but not limited to: Natural disasters (earthquakes, floods, fires, hurricanes), war, civil unrest, embargoes, terrorist acts, government actions, infrastructure failures (e.g., fiber cuts, power outages), hacking, or strikes.
Governing Law
- These General Terms and Conditions are governed by the laws of Curaçao.
- Any dispute, controversy, or claim arising out of or in connection with these terms, including breach, termination, or invalidity, shall be subject to the exclusive jurisdiction of Curaçao.
- Game rules and platform services are governed by the laws of Curaçao.
- Players are solely responsible for ensuring that online gambling is legal in their jurisdiction. If allowed under local law, they may open an account with us. We accept no liability for violations of local laws. We also reserve the right to reject or deactivate accounts from players in restricted jurisdictions.
Players must confirm that they are not residents of the United States, its territories, or Curaçao. Gs-Lottery lottery also restricts access from certain other jurisdictions.
Game Restrictions
- Game access is restricted in the following countries:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Curaçao, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, Netherlands, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
Account Closures and Holdings of Funds
- Players may request account closure at any time by contacting customer support via live chat or by emailing [email protected]. Requests will be processed within 24 working hours when possible.
- Gs-Lottery lottery reserves the right to permanently deactivate accounts at its sole discretion. In such cases, all rights to bonuses and promotional offers are revoked immediately.
- If an account is closed due to cheating, irregular gameplay, collusion, fraud, criminal activity, or violation of these terms, the lottery reserves the right to withhold funds. If full withdrawal is not possible due to limits or other factors, the account will remain open until the balance is paid out.
- Any remaining balance in a closed account will be refunded to a payment method on record, selected at our discretion, unless funds are withheld for the reasons stated above.
- The lottery reserves the right to cancel winnings and confiscate balances in the following cases:
- The player holds more than one active account on Gs-Lottery lottery.
- The name on the player’s account does not match the payment method used.
- False or misleading registration information was provided.
- The player is underage in their jurisdiction.
- The player has permitted others to access or play on their account.
- The account was used for purposes other than personal entertainment (e.g., professional, exploitative, or collusive play).
- The player requested a refund or chargeback of deposited funds.
- The player engaged in collusion, cheating, or illegal activities (e.g., money laundering).
- The player used bots, automated systems, algorithms, or irregular strategies (e.g., Martingale, Bonus Hunt).
- The player used the site or account maliciously.
- The player exploited system or bonus anomalies to their advantage.
- The player exhibited the same behaviors on another lottery under our operation.
Refunds
- Refunds are supplemental to a customer’s rights under applicable consumer protection laws.
- All player-deposited funds are kept in individual player accounts, separated from business funds.
- Players may request a refund after submitting a dispute related to a deposit issue.
- To initiate a refund, players must contact customer service, explain the issue clearly, and state the requested refund amount.
- Requests will be forwarded to the appropriate department based on their nature.
- Refund requests may be reviewed at any time depending on the situation.
- Investigations may include reviewing account activity, provider logs, and payment processor details until a resolution is found.
- If a refund is approved, the refunded amount will be proportional to the player’s current balance and winnings.
- We reserve the right to delay any refund until the account holder’s identity is verified to our satisfaction.
- Wherever possible, refunds will be issued using the same payment method used for the deposit. If that method does not support withdrawals, the refund will be made via bank transfer. In certain cases (e.g., restricted jurisdictions), refunds may be made to a crypto wallet.
- Refunds will be made in full where possible and not split over multiple payments.
- If a request is declined, the player will be notified of the reasons for rejection.
- If unsatisfied, the player can escalate the issue to a manager by contacting customer service.
- If the dispute remains unresolved, the player should refer to the Complaints Procedure. (See section 11)
- Refund request resolution, whether approved or not, will be completed within 72 hours from the time of receipt, whenever possible.